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Troubleshooting

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Common questions

Error / warning messages

Warning "G21/G20 used but configuration specifies.."

Warning "Macro does not specify unit"

Error "Add ZHC point not on GRID"

Error BNC700001 "CNC Software already running on this computer"

Error "Tool radius not less than arc radius with compensation"

Warning "Machine axes are not homed - limits are not active

Run code at the end of a job

Use a DXF/DWG/SVG/STEP/STL file

Rename an input/output

Apply configuration to a new installation

Restore the configuration to an earlier state

Disable feed rate / speed override

Set feed rate / speed override to a value at beginning of a job

Configure homing if an axis does not require homing or is homed manually

Add a macro button to Operate view

Get more inputs/outputs

Run macro by using wireless pendant

Start a job by triggering a hardware input?

Trigger an action other than through the user interface, with an input

CPU5A and LaserEngrave mode command that switches the laser on/off during motion

Common problems

When loading a job, the job text appears as "ASCII2UC FAILURE"

Rough motion with handwheel

Keyboard arrow keys jog the wrong axes

Troubleshooting

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How to

Run code at the end of a job

To run code at the end of a job (for example: turn output off to raise dust-cap), one can either
Configure the CAM software to insert the code at the end of a job (often the setting is called "End G-Code")
Override M30 command in the macro file and insert the code into it: M Function override and user M-functions﻿
M30 command﻿ is placed at the end of job file by the CAM software as a standard practice.

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Warning "Machine axes are not homed - limits are not active

Use a DXF/DWG/SVG/STEP/STL file

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