The latest firmware is included with each release. It can be found under 

Q. When loading a job, the job text appears as "ASCII2UC FAILURE"

Your job file is likely incorrectly encoded. For best results, please ensure that the file is using UTF-8 encoding and avoid special characters.

It is possible that the machine vibrates during handwheel usage on machines with high acceleration values.

Q. Keyboard arrow keys jog the wrong axes

Please make sure that you do not have unintentionally enabled this setting:

The IO names can be customized in the Input/Output section of the setup:

Note that this only affects the displayed name - the macro / G-Code is not influenced.

Q. Warning "G21/G20 used but configuration specifies.."

This warning means that your configuration unit and the unit requested by the job file are different.

In most cases this is not intended, hence the warning.

Please note that the system values such as, but not limited to:

any static position values used by the macro

are not valid when interpreted as another unit and may result in unpredictable behavior.

It is strongly recommended to run job files in the same unit system as the unit that the machine is set up for.

Q. Error BNC700001 "CNC Software already running on this computer"

Only one instance of the software can run at a time. Please ensure that the software is not already open. If this error persists, please restart your computer.

Q. Error "Tool radius not less than arc radius with compensation"

This means that an arc (G2/G3) has a smaller radius than the radius of the tool, this includes tool compensation in case it is active. 
It is not physically possible to make a move like that, so it returns an error.

Outputs

E-Stop

controller_name

Test

FAQ