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Common questions
Error / warning messages
Warning "G21/G20 used but configuration specifies.."
Warning "Macro does not specify unit"
Error "Add ZHC point not on GRID"
Error BNC700001 "CNC Software already running on this computer"
Error "Tool radius not less than arc radius with compensation"
Warning "Machine axes are not homed - limits are not active
How to
Run code at the end of a job
Use a DXF/DWG/SVG/STEP/STL file
Rename an input/output
Apply configuration to a new installation
Restore the configuration to an earlier state
Disable feed rate / speed override
Set feed rate / speed override to a value at beginning of a job
Configure homing if an axis does not require homing or is homed manually
Add a macro button to Operate view
Get more inputs/outputs
Run macro by using wireless pendant
Start a job by triggering a hardware input?
Trigger an action other than through the user interface, with an input
CPU5A and LaserEngrave mode command that switches the laser on/off during motion
Common problems
When loading a job, the job text appears as "ASCII2UC FAILURE"
Rough motion with handwheel
Keyboard arrow keys jog the wrong axes
Troubleshooting
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How to

Apply configuration to a new installation

Please first ensure that no CNC software is running.

Locate configuration

In order to apply the configuration file, first locate either:

  • configuration from a previous version - this is located in config directory of the installation
  • configuration from your supplier

The system configuration typically consists of at least the following files:

  • cnc.ini
  • server.ini
  • tools.ini
  • service.ini
  • variables.ini
  • macro.cnc

Locate destination

The destination is the config directory of your new installation

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Please refer to one of the following sections next:

Applying configuration from a supplier

Please copy all supplied files into the config directory of the new installation

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Applying configuration from a previous installation

Please copy all contents of the config directory into the config directory of the new installation

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After the configuration is applied, please start the software again.

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Restore the configuration to an earlier state
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TABLE OF CONTENTS
Locate configuration
Locate destination
Applying configuration from a supplier
Applying configuration from a previous installation
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