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Troubleshooting
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Common questions
Error / warning messages
Warning "G21/G20 used but configuration specifies.."
Warning "Macro does not specify unit"
Error "Add ZHC point not on GRID"
Error BNC700001 "CNC Software already running on this computer"
Error "Tool radius not less than arc radius with compensation"
Warning "Machine axes are not homed - limits are not active
How to
Run code at the end of a job
Use a DXF/DWG/SVG/STEP/STL file
Rename an input/output
Apply configuration to a new installation
Restore the configuration to an earlier state
Disable feed rate / speed override
Set feed rate / speed override to a value at beginning of a job
Configure homing if an axis does not require homing or is homed manually
Add a macro button to Operate view
Get more inputs/outputs
Run macro by using wireless pendant
Start a job by triggering a hardware input?
Trigger an action other than through the user interface, with an input
CPU5A and LaserEngrave mode command that switches the laser on/off during motion
Common problems
When loading a job, the job text appears as "ASCII2UC FAILURE"
Rough motion with handwheel
Keyboard arrow keys jog the wrong axes
Troubleshooting
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Common problems

When loading a job, the job text appears as "ASCII2UC FAILURE"

Your job file is likely incorrectly encoded. For best results, please ensure that the file is using UTF-8 encoding and avoid special characters.

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