Do I need a license to start using the product?
All our boards come with a software license onboard and no further steps are necessary to start using your controller.
Some controllers can be upgraded with extra features such as support for more axes or Ethernet support.
After you have purchased an upgrade (from our webstore or from one of our distributors), we will ask you to provide us with a request code. You can obtain the code in the software:
Connect the board to the PC (if you have an Ethernet board, please ensure that your network adapter is configured first)
Start the software
Navigate to license settings in the Setup tab
Go to the Licenses & Support
In the Request License section, set your name in Name of the new license holder field, check all the license options that apply to your newly purchased license and press Get request code.
Send us a message with the request code and order/payment number and we will reply to you with your new license code
Set the license code and press Activate / Activate license - please note that the board has to be connected for this step